| | 1 | = Troubleshooting VM connections = |
| | 2 | |
| | 3 | This page will give a number of workarounds for known issues when connecting to the BIOS Virtual Machine.[[BR]] |
| | 4 | If you run into problems that are not mentioned below, and manage to solve them, feel free to add them to the list. |
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| | 6 | == Connecting via Putty == |
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| | 8 | Issue: Server rejects connection with "Permission denied (publickey)". [[BR]] |
| | 9 | Troubleshoot: Check if private key is properly selected under Connection -> SSH -> Auth. Check if you are using the correct key pair and verify that keys are actually proper pair using Puttygen. |
| | 10 | |
| | 11 | Issue: Server rejects connection with "Disconnected: No supported authentication methods available (server sent: publickey)". [[BR]] |
| | 12 | Troubleshoot: Check if private key is properly selected under Connection -> SSH -> Auth. Other possible method is to load private key into Pageant and to enable attempt authentication using Pageant under Connection -> SSH -> Auth.[[BR]] |
| | 13 | Troubleshoot 2: If this didn't solve the problem, possible firewall issue, contact Leon Mei for further troubleshooting. |
| | 14 | |
| | 15 | == Connecting via !MobaXterm == |
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| | 19 | == Connecting via x2go == |
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| | 21 | Issue: Connection asks for key passphrase even if key does not need one.[[BR]] |
| | 22 | Troubleshoot: Remove key selection and use "Try auto login (via SSH Agent or default SSH key)" while running Pageant with your private key imported. |
